Last updated: January 22, 2026
1. Introduction
Map2Moments ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.map2moments.com and use our travel and event recommendation services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our Service:
- Account Information: Name, email address, phone number, date of birth, location
- Payment Information: Credit card details, billing address (processed through secure third-party providers)
- Profile Information: Travel preferences, event interests, budget information, accessibility needs
- Communication Data: Messages sent through our platform, customer support interactions
2.2 Usage Information
We automatically collect certain information when you use our Service:
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent on pages, click-through rates, search queries
- Location Data: Approximate location based on IP address (with your consent for precise location)
- Cookies and Tracking: See Section 7 for detailed information about cookies
2.3 Information from Third Parties
We may receive information from:
- Travel booking platforms and event ticketing services
- Social media platforms (if you choose to connect your accounts)
- Marketing partners and referral sources
- Analytics and advertising services
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide personalized travel and event recommendations
- Account Management: To create and maintain your account, process payments
- Communication: To send notifications, updates, and respond to inquiries
- Personalization: To customize your experience based on preferences and usage patterns
- Analytics: To analyze usage patterns and improve our services
- Marketing: To send promotional materials (with your consent)
- Legal Compliance: To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who assist us in:
- Payment processing
- Data analytics and hosting
- Customer support
- Marketing and advertising
- Travel and event booking platforms
4.2 Business Partners
We may share limited information with:
- Travel agencies and booking platforms
- Event organizers and venues
- Hotels and accommodation providers
- Airlines and transportation companies
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal process or government requests
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Enforce our Terms and Conditions
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data transmission and storage are encrypted using industry-standard protocols
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and vulnerability testing
- Secure Infrastructure: Use of secure hosting environments and data centers
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services through analytics
Account information is typically retained for 3 years after account closure, unless earlier deletion is required by law or requested by you.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential Cookies: Enable basic website functionality
- Performance Cookies: Analyze website usage and performance
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Deliver personalized advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing for direct marketing or legitimate interests
8.1 California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to opt-out of the sale of personal information.
8.2 GDPR Rights
If you are in the European Union, you have rights under the General Data Protection Regulation, including the right to withdraw consent and lodge complaints with supervisory authorities.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Certification schemes and codes of conduct
11. Marketing Communications
We may send you promotional emails about our services, special offers, and updates. You can:
- Opt-out using the unsubscribe link in any promotional email
- Update your communication preferences in your account settings
- Contact us directly to update your preferences
12. Third-Party Links
Our Service may contain links to third-party websites, including booking platforms and partner sites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
13. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Map2Moments Privacy Team
Email: support@map2moments.com
Website: www.map2moments.com
16. Data Protection Officer
For specific privacy concerns or to exercise your privacy rights, you may contact our Data Protection Officer at:
support@map2moments.com